Hidee

Virtual Assistant | Admin Tasks, Email & Customer Support for Startups

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Overview

Looking for full-time work (8 hours/day)

at $4.05/hour ($780.80/month)

Bachelor's degree

Last Active

June 3rd, 2026 (2 days ago)

Member Since

March 5th, 2026

Profile Description

Previously worked as a Customer Service Representative in the BPO industry for 2 years and 4 months, handling customer inquiries, resolving concerns, updating customer records, and providing support through clear communication and company procedures. Experienced in working in a structured, high-volume environment where accuracy, attention to detail, and consistent customer handling were required in daily operations.

Currently transitioning into Virtual Assistance and Administrative Support, with ongoing learning and practical exposure to day-to-day administrative and customer support tasks.

I can assist with email management by organizing inboxes, sorting messages, and applying labels and filters to help categorize and prioritize emails based on instructions, as well as assisting with email replies based on provided guidelines.

I can support calendar management using both Google Calendar and Outlook Calendar, including creating schedules, setting appointments, updating events, and organizing daily tasks to help maintain structured time management and coordination.

I can assist with spreadsheet tasks using Microsoft Excel and Google Sheets, including encoding data, organizing information into structured tables, sorting entries, and maintaining accurate records for tracking and reporting purposes.

I can help with document preparation and file organization such as creating, formatting, and managing documents using Microsoft Word and Google Docs, as well as organizing digital files through structured folder systems in Google Drive for easier access and retrieval.

I have been practicing basic use of customer support tools such as Zendesk for ticket handling concepts and Slack for team communication and collaboration.

Ready to assist with customer support, email and chat support, data entry, administrative tasks, scheduling assistance, calendar management, document preparation, inbox organization, and day-to-day administrative support tasks, with openness to learning, following instructions carefully, and supporting daily operations in a reliable and organized manner.

Top Skills

Experience: 2 - 5 years

Other Skills

Basic Information

Age
29
Gender
Female
Website
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Address
San Pedro, Laguna
Tests Taken
None
Government ID
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