Asley
Healthcare Administrative VA | Delivering Accurate Administrative Support
Overview
Looking for any work (8 hours/day)
at $2.50/hour ($480.00/month)
Bachelor's degree
Last Active
June 28th, 2026 (yesterday)
Member Since
March 4th, 2026
Profile Description
I provide healthcare administrative support with a strong focus on documentation, provider follow-ups, customer service, and data accuracy.
As a Healthcare Customer Service Representative, I managed 30+ member interactions daily, providing accurate information regarding benefits, coverage, and account details while maintaining customer satisfaction and meeting AHT and service-level targets. I documented interactions in real time, took detailed call notes, verified member information, and navigated multiple internal systems simultaneously to deliver efficient support.
In addition to my healthcare experience, I provided administrative support in educational settings by managing schedules, maintaining shared calendars, organizing records, preparing meeting materials, and maintaining student databases with 99% data accuracy.
My tools include Google Workspace (Docs, Sheets, Slides, Drive, Calendar), Microsoft Office, Zoom, Google Meet, Microsoft Teams, Canva, CapCut, ChatGPT, and Grammarly.
I am available for full-time remote work across US (EST/PST), UK (GMT), and Australian (AEST) time zones. I am seeking a long-term opportunity where I can contribute consistently and grow with the organization.
I am known for being dependable, detail-oriented, and highly organized. I take ownership of my work, communicate professionally, and maintain accuracy even in fast-paced, high-volume environments.
Top Skills
Customer Support » Healthcare
Experience: Less than 6 months
Managed 30+ inbound healthcare provider calls daily while maintaining AHT and other performance metrics in a fast-paced environment.
Office and Administration » Documentation
Experience: Less than 6 months
Skilled in taking accurate real-time notes during customer interactions and maintaining detailed records for reference and follow-up.
Customer Support » Healthcare » Electronic Health Record
Experience: Less than 6 months
Proficient in accessing, reviewing, and updating electronic patient and member records with accuracy and attention to detail.
Other Skills
Office and Administration » Calendar Management
Experience: Less than 6 months
Managed schedules, coordinated appointments and meetings, and maintained accurate calendars across multiple priorities and time zones
Office and Administration » Email Management
Experience: Less than 6 months
Monitored and managed email communications, prioritized messages, and coordinated follow-ups to support efficient workflow.
Office and Administration » Google Workspace
Experience: Less than 6 months
Proficient in using Google Docs, Sheets, Gmail, Drive, and Calendar for administrative support, scheduling, communication, and record management.
Office and Administration » Accuracy Verification
Experience: Less than 6 months
Ensured the accuracy of member records, benefits, coverage information, and account documentation while maintaining compliance with healthcare policies and procedures.
Professional Services » Management Services » Administrative Management
Experience: Less than 6 months
Maintained records, managed schedules, and supported daily office operations.
Marketing » Telemarketing » Outbound Calls
Experience: Less than 6 months
Initiated outbound calls to healthcare providers to obtain missing information, clarify account details, and resolve issues efficiently.
Basic Information
- Age
- 24
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Getafe, Bohol
- Tests Taken
- DISC
- Dominance: 38%
- Influence: 23%
- Steadiness: 29%
- Compliance: 10%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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