Customer Service and Administrative Assistant

I’m a dedicated professional with experience in healthcare. For the past two years as a Healthcare Associate, I’ve been responsible for securing prior authorizations and processing prescription refills, making sure patients receive their medications without delays.

Managing the email inquiries of the client.

I also bring 3 years of experience as an Administrative Assistant, performing comprehensive clerical and operational tasks. My responsibilities included monitoring departmental budgets, managing and allocating cash advances, organizing travel arrangements for field studies, and supporting daily administrative operations. I also served as a team leader during household surveys conducted across barangays in four major cities, demonstrating strong leadership, coordination, and organizational skills.

I have experience using salesforce on refilling the prescription of the customer.

In addition, I have 1 year of experience as a Sales Expert, where I handled technical concerns, assisted customers with product inquiries, and delivered solutions that enhanced customer satisfaction and business performance.