Jhea

Customer Experience Expert

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Overview

Looking for full-time work (8 hours/day)

at $2.83/hour ($545.44/month)

Bachelor's degree

Last Active

June 25th, 2026 (today)

Member Since

March 4th, 2026

Profile Description

Results-driven professional with a Bachelor of Secondary Education (BSED) in English and over 6 years of combined experience in customer excellence and team leadership. I offer a unique mix of pedagogical communication skills and hands-on expertise in high-pressure environments.

Top Skills

Office and Administration » Adaptability

Experience: 2 - 5 years

Thriving in fast-paced environments and easily adjusting to new workflows or time zones.

Customer Support » Customer Service » Conflict resolution

Experience: 2 - 5 years

Resolved complex service disputes through empathetic communication and structured action plans, consistently preventing escalations to senior management.

Other Skills

Customer Support » Active Listening

Experience: 5 - 10 years

Resolved complex technical issues 25�ster by utilizing active listening techniques, such as asking open-ended clarifying questions to identify root causes immediately.

Office and Administration » Leadership

Experience: 2 - 5 years

Standardized service protocols by creating visual checklists and "pro-tip" guides, resulting in a measurable increase in team efficiency and customer satisfaction.

Basic Information

Age: 28

Gender: Female

Website: Sign Up with Pro Account to View

Address: Tubay, Agusan del Norte

Tests Taken: IQ
Score: 126: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“It definitely helped transform my business and take a significant load off for me.”