Crizel
Versatile BPO Professional | Customer Service, Healthcare, Collections SME | Dri
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.98/hour ($960.00/month)
Associates degree
Last Active
June 28th, 2026 (12 days ago)
Member Since
March 4th, 2026
Profile Description
Dynamic and results?driven BPO professional with extensive experience across healthcare support, customer service, and credit & collections. Proven track record of delivering exceptional client satisfaction, resolving complex issues, and driving operational efficiency in fast?paced environments. Promoted to Subject Matter Expert (SME) for a collections account, recognized for deep process knowledge, mentoring new hires, and ensuring compliance with quality standards. Adept at balancing customer empathy with business objectives, leveraging analytical skills to improve workflows, and collaborating with cross?functional teams to achieve performance targets. Passionate about service excellence and continuous improvement, with the versatility to adapt across industries and roles.
Top Skills
Accounting » Accounts Receivable
Experience: 2 - 5 years
Dedicated Accounts Receivable Specialist with strong experience in collections, credit management, and customer service. Skilled in tracking payments, reconciling accounts, and reducing past‑due balances while keeping positive client relationships. Promoted to Subject Matter Expert (SME) for a collections account, trusted to train and support teams, improve processes, and ensure compliance with company standards. Known for being detail‑oriented, reliable, and focused on delivering accurate results that help businesses maintain healthy cash flow.
Customer Support » Healthcare
Experience: 1 - 2 years
Compassionate and reliable Healthcare Support Specialist with strong experience in assisting patients, resolving inquiries, and ensuring accurate documentation in fast‑paced BPO environments. Skilled in handling sensitive information with confidentiality, providing clear communication, and supporting both patients and providers with billing, insurance, and account concerns.
Other Skills
Basic Information
- Age
- 29
- Gender
- Female
- Website
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- Address
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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