Financial Analyst and Customer relation Expert

Overview

Looking for full-time work (8 hours/day)

at $3.32/hour ($640.00/month)

Bachelors degree

Last Active

July 2nd, 2026 (10 days ago)

Member Since

March 4th, 2026

Profile Description

Customer Service professional with over 20 years of experience delivering exceptional support to US and European markets across financial services, travel, and e-commerce industries. Proven track record in managing high-volume B2B and B2C inquiries via phone, chat, and email, with expertise in dispute resolution, soft collections, account recovery, fraud prevention, and chargeback management. Adept at using tools such as Zendesk, Salesforce, UMC, Slack, and Citrix to streamline workflows and enhance customer satisfaction. Recognized for strong communication skills, the ability to thrive under pressure, and a customer-first approach that fosters trust, ensures compliance, and drives positive outcomes.