Quincess

Virtual Assistant | Inbound & Outbound Calls & Lead Management

70 ID PROOF
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Overview

Looking for any work (8 hours/day)

at $2.82/hour ($544.00/month)

Bachelor's degree

Last Active

June 3rd, 2026 (8 days ago)

Member Since

March 3rd, 2026

Profile Description

Hi, I'm Quincess, I am a customer service and administrative professional with Bachelor's degree in Tourism Management. I am a dedicated and hardworking professional with a strong background in customer service and front desk operations. With experience as a Front Desk Officer, I have developed excellent communication and interpersonal skills, allowing me to effectively assist clients, handle inquiries, and maintain a welcoming environment. I am highly organized, detail-oriented, and capable of managing multiple tasks while ensuring efficiency and professionalism at all times.

My experience has taught me the importance of patience, problem-solving, and delivering exceptional service to create positive customer experiences. I take pride in my ability to remain calm under pressure, address concerns promptly, and represent the company with integrity and courtesy.

I am committed to contributing to the success of your organization by bringing dedication, reliability, and a strong work ethic. I am eager to support team goals, enhance customer satisfaction, and continuously improve processes wherever possible. With my skills and experience, I am confident in my ability to add value to your company and grow professionally within your team.

Core Skills:
Virtual Assistance & Administrative Support
Data Entry & Records Management<8efe80624d780eba0c6493ec45140364>Email and Calendar Management
Microsoft Office and Google Workspace
Zoom and Microsoft Teams
Document Organization & Preparation

If you’re seeking someone who is well-organized, reliable, and dedicated to delivering quality results, I would be glad to contribute to your team.

I am open to both full-time and part-time remote opportunities and am available to begin immediately.

Top Skills

Experience: Less than 6 months

Experienced in handling guest inquiries, concerns, and complaints in a professional manner. As a Front Desk Officer, I assisted guests during check-in and check-out, answered questions, and ensured a positive customer experience while maintaining a calm and friendly approach.

Experience: Less than 6 months

Handled daily communication with guests through phone and in-person inquiries, providing accurate information about reservations, services, and schedules. Skilled in responding professionally and clearly to client concerns.

Experience: Less than 6 months

Managed room reservations and booking systems, organized guest schedules, and ensured accurate booking details. Coordinated with housekeeping and other departments to ensure smooth hotel operations.

Other Skills

Performed administrative tasks such as maintaining records, organizing guest information, and managing documentation while ensuring confidentiality and accuracy.

Experience: Less than 6 months

Maintained guest records and booking information in the reservation system. Skilled in organizing and updating data using Microsoft Office (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Drive).

Experience: Less than 6 months

Ensured accuracy in reservations, guest records, billing information, and documentation to avoid errors and maintain organized operations.

Basic Information

Age
23
Gender
Female
Website
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Address
Tuguegarao City, Cagayan
Tests Taken
IQ
Score:  110
DISC
Dominance: 18%
Influence: 20%
Steadiness: 39%
Compliance: 23%
English
C1(Advanced)
Government ID
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“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”

Tyler Gies

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