Remote Desktop Support, IT Helpdesk

Overview

Looking for full-time work (8 hours/day)

at $4.32/hour ($832.00/month)

Bachelors degree

Last Active

June 30th, 2026 (8 days ago)

Member Since

March 3rd, 2026

Profile Description

I am a results-driven IT Support Specialist with hands-on experience providing both remote and on-site technical support. I specialize in resolving hardware, software, and network issues while ensuring smooth day-to-day IT operations for businesses across multiple locations.

I have supported Windows workstations, Microsoft 365 environments, and network infrastructure, managing incidents through IT ticketing systems while maintaining SLA compliance. My experience includes hardware/software installations, system upgrades, preventive maintenance, and detailed technical documentation.

Core Competencies:
Windows OS & Microsoft 365 Support
Active Directory Management
IT Ticketing Systems & SLA Monitoring
Network Troubleshooting (LAN/WAN)
Firewall & Endpoint Security Support
Antivirus & System Security Maintenance
Hardware & Software Installation/Upgrades
IT Asset Management
Server & Workstation Support
CCTV & Biometric System Maintenance
Vendor Coordination & Technical Escalation

I also have experience conducting on-site IT inspections, supporting satellite offices, managing backups, coordinating system upgrades, and maintaining IT security standards.

I am dependable, detail-oriented, and committed to maintaining system reliability while ensuring users remain productive. Whether supporting remotely or on-site, I bring proactive problem-solving skills and a strong technical foundation to every task.

Let’s work together to keep your IT systems running efficiently and securely.