AI Automation Specialist | n8n · Claude · Supabase | Builds Chatbots, AI Agent

24 years of hands-on technical support across APAC, specializing in barcode printers, card printers, RFID, and identification systems — brands including Zebra, Matica, Evolis, TSC, and SATO. I have supported enterprise clients in Singapore, Malaysia, Philippines, Indonesia, and Thailand, managing escalations, training resellers and distributors, and building technical documentation used by field teams. My support background includes on-site field service, remote diagnostics, SLA management, and pre-sales technical consultation. This same experience is what drives my AI automation work — I build AI support systems that solve real technician problems because I have lived those problems firsthand for over two decades.

I engineer prompts for production AI systems — not just chatbots, but fully constrained AI agents with strict rules, knowledge boundaries, and reliable outputs. I built the AI logic behind ifixprinter.com, where the agent answers only from uploaded service manuals and automatically escalates when confidence is low — zero hallucinations by design. My prompt engineering covers system prompt architecture for Claude and GPT-4, context injection and memory design, structured output formatting for automated workflows, tool use and function calling, and safety constraints for customer-facing AI. I build prompts that work consistently in real environments, not just in testing.

I build end-to-end AI automation systems using n8n, Claude AI, and Supabase — production-ready, not just demos. I have shipped two live products: ifixprinter.com, an AI-powered technical support agent for printer teams across APAC running in 9 languages, and rankfully.io, a GEO and reputation management tool that helps local businesses appear in Google AI Overviews and ChatGPT search results. My automation work includes AI chatbots trained on custom knowledge bases, n8n workflows for lead capture, CRM sync, and notifications, webhook integrations with Slack, WhatsApp, and Telegram, and database-backed AI applications using Supabase pgvector for semantic search. Every system I build is designed to eliminate manual work and run reliably in real business operations.

I build automated CRM and lead generation systems using n8n, Supabase, and AI tools — replacing manual follow-up with workflows that capture, qualify, route, and nurture leads automatically. My work includes form-to-CRM automation (connecting website forms directly to GoHighLevel, HubSpot, Airtable, or Notion), webhook-triggered lead routing and tagging, AI-powered lead qualification using Claude or GPT-4 to score and categorize inbound leads before they reach a human, automated WhatsApp and email follow-up sequences, and Supabase as a structured leads database with real-time dashboards. I also build AI chatbots that capture lead data conversationally — name, need, budget, timeline — and push it directly into a CRM or notify the sales team via Slack or Telegram. The result is a lead pipeline that runs 24/7 with zero manual input from your team.

I build responsive SaaS products and landing pages using AI-assisted development (vibe coding with Claude Code) — delivering working, production-ready web applications without the slow build cycles of traditional development. My frontend stack is React/Vite and vanilla HTML/CSS/JS, deployed to Hostinger with Apache rewrite rules for SPA routing. Backend is Node.js on Railway, database on Supabase PostgreSQL, CDN and DNS on Cloudflare. I have shipped two live SaaS products: ifixprinter.com (AI support agent with real-time chat, semantic search, and multi-language support) and rankfully.io (GEO and reputation management dashboard for local businesses). I build mobile-first, fast-loading pages with Stripe payment integration, n8n webhook connections, and contact forms wired to automation pipelines. No bloated frameworks — every build is lean, deployable, and built for real business use.