Virtual Assistant | Operations & Customer Support | Calendar, Email & Workflow M

Overview

Looking for any work (8 hours/day)

at $3.77/hour ($727.26/month)

Bachelor's degree

Last Active

June 24th, 2026 (today)

Member Since

March 2nd, 2026

Profile Description

Hi, I’m Irish Lyn Mercado, a Business Administration graduate major in Operations Management with hands-on experience in Virtual Assistance, Customer Support, and Operations Supervision in a remote, EST-aligned environment.

I bring over 3 years of experience supporting customers and managing day-to-day operations, helping businesses stay organized, responsive, and efficient. I specialize in handling both administrative tasks and customer interactions, ensuring smooth workflows while delivering a high level of service.

I’m known for being reliable, detail-oriented, and proactive. I take ownership of my work, meet deadlines consistently, and communicate clearly—making me a dependable partner for business owners who need both operational support and excellent customer care.

Here’s how I can support your business:

• Email and calendar management
• Customer support (chat, email, and issue resolution)
• Administrative and executive support
• Data tracking and KPI reporting
• Workflow coordination and documentation (SOPs)
• Team coordination and task follow-ups

Tools I Work With:

Google Workspace (Docs, Sheets, Drive)
Slack
Zoom
CRM and chat support platforms
Canva


I am looking for a full-time, long-term remote role as a Virtual Assistant where I can help streamline operations, improve customer experience, and support business growth.