Experience: 1 - 2 years
I connect with prospective clients using Dialpad to manage leads sourced from Microsoft Excel and verify their personal information. Once prospects confirm their interest in receiving email communications about our services, I proceed with qualifying questions to determine whether they are the appropriate decision‑makers. Based on their responses, I coordinate the best time to reconnect and schedule appointments, while documenting each interaction with the proper disposition to confirm outreach. This process ensures accurate lead validation, effective communication, and seamless appointment setting that supports business growth and strengthens client engagement.
Experience: 6 months - 1 year
I assisted Target customers in order‑related needs that includes tracking their orders, guiding them through the process of adding credit cards to their accounts, and redeeming gift cards purchased either online or in physical stores. I also support customers in creating accounts within the app, particularly when they can't visit a physical store. By providing clear instructions, empathetic communication, and efficient solutions, I ensure that every customer interaction is seamless and contributes to a positive overall experience.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.