Accounts Receivable | Appointment Setter |Customer & Technical Support

I excelled and specialized in managing past-due accounts and turning outstanding balances into actual revenue. I handle high-volume inbound and outbound collections, follow up on overdue invoices, and confidently work with clients to secure payments or set up realistic payment plans.

Your go-to problem solver for everything from billing headaches to “why is my Wi-Fi acting up?” moments. Balanced tech support, customer care, and sales in fast-paced, high-volume environments—turning frustrated callers into satisfied customers (and often, upgraded ones too). Known for breaking down complex tech issues into simple solutions, handling tough conversations with confidence, and spotting opportunities to deliver more value while keeping the experience smooth, friendly, and stress-free.

I Turned every customer interaction into a memorable experience while keeping operations running like a well-oiled machine. A tech-savvy problem-solver who thrives on making things easier, smoother, and more enjoyable for both customers and the team. all while keeping things organized, productive, and fun.