Mark
Hotline Quality Evaluator. Hotline Customer Support. Virtual Assistant/Social Med
Overview
Looking for any work (5 hours/day)
at $4.83/hour ($580.00/month)
Bachelor's degree
Last Active
June 26th, 2026 (yesterday)
Member Since
March 1st, 2026
Profile Description
I am a results-driven BPO Quality Evaluator exploring opportunities in the virtual assistant industry. With a strong background in quality assurance, I am motivated to continuously learn, adapt, and provide reliable, high-quality services to support clients’ business goals.
Top Skills
Customer Support » Customer Service
Experience: 5 - 10 years
"Versatile Support Specialist with a proven track record in Technical, Retail, and Telecommunications sectors. I believe that great service is built on a foundation of trust and transparency. By combining deep product knowledge with an empathetic approach, I transform standard interactions into long-term customer loyalty, ensuring that every solution provided is both effective and reliable."
Office and Administration » Quality Assurance
Experience: 1 - 2 years
"With two years of experience as a BPO Quality Evaluator, I specialize in protecting brand integrity through rigorous service monitoring. My daily focus involves auditing live and recorded interactions to ensure every customer receives top-tier support. I am passionate about professional development, regularly transforming audit data into actionable coaching and corrective strategies that help agents overcome hurdles and excel in their roles."
Other Skills
Marketing » Social Media Management
Experience: Less than 6 months
"Intermediate-level Social Media Manager dedicated to elevating brand presence through strategic daily content and proactive community engagement. I specialize in managing end-to-end posting workflows—from designing impactful posters to handling real-time customer queries—ensuring all digital touchpoints align with client goals and audience expectations."
Basic Information
- Age
- 31
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Libona, Bukidnon
- Tests Taken
- IQ
- Score: 101
- DISC
- Dominance: 33%
- Influence: 13%
- Steadiness: 36%
- Compliance: 18%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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