I am a reliable and detail-oriented support professional with experience in Microsoft Technical Support, fraud analysis, and customer service. I currently provide technical support for Microsoft products, helping users troubleshoot system and application issues while ensuring data security and smooth operations. I am comfortable guiding customers step-by-step and resolving concerns efficiently.
Previously, I worked as a Fraud Analyst handling Visa transactions, where I reviewed flagged accounts, assessed risk, and decided whether transactions should be approved or declined. This role strengthened my analytical skills, attention to detail, and ability to make sound decisions under pressure.
I also have experience supporting Verizon Fios customers, resolving billing and service issues while maintaining compliance and confidentiality standards.
I am organized, dependable, and quick to learn new systems. I take pride in delivering accurate work, protecting sensitive information, and providing excellent support to clients. I am open to long-term opportunities and ready to contribute immediately.
Experience: 1 - 2 years
Experience: 6 months - 1 year
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 6 months - 1 year
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.