Overview
Looking for full-time work (8 hours/day)
at $4.97/hour ($960.00/month)
High school diploma
Last Active
July 15th, 2026 (5 days ago)
Member Since
February 25th, 2026
Profile Description
I am an experienced customer service and technical support professional with a strong background in assisting clients across mobile devices, tablets, and smartwatches. My expertise includes:
Upselling & Customer Engagement
Skilled in identifying customer needs and recommending tailored solutions to enhance their experience and maximize value.
Technical Troubleshooting
Proficient in diagnosing and resolving issues with smartphones, tablets, and wearable devices, ensuring smooth functionality and customer satisfaction.
Data Management & Backup
Experienced in securely backing up and restoring customer data on both Android and Apple platforms, safeguarding important information during transitions or repairs.
Cross-Platform Support
Adept at guiding customers through setup, configuration, and optimization of their devices, regardless of operating system.
With a customer-first mindset, I combine technical expertise and communication skills to deliver seamless support, build trust, and drive positive outcomes. My goal as a virtual assistant is to provide reliable, efficient, and empathetic service that makes technology easier and more enjoyable for every client.
Top Skills
Customer Support » Technical Support
Experience: 10+ years
I bring strong experience in customer service and technical support, with a proven ability to deliver accurate information, resolve issues, and enhance customer satisfaction. My background includes: Customer Account Support Providing clear and accurate details about customer accounts Addressing billing concerns and explaining charges or plan features Technical Support (Mobility Devices) Troubleshooting smartphones, tablets, and smartwatches Ensuring devices are properly connected to networks and functioning smoothly Guiding customers through setup, configuration, and problem resolution Upselling & Product Knowledge Recommending and upselling phones, tablets, watches, and protection plans Matching customer needs with the right products and services Data Backup & Security Assisting customers with backing up and restoring data on Android and Apple devices Ensuring secure handling of personal information during transitions With a balance of technical expertise, customer empathy, and sales skills, I excel at building trust, solving problems, and driving value for both customers and businesses.
Other Skills
Basic Information
- Age
- 38
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Dasmariñas, cavite
- Tests Taken
- IQ
- Score: 94
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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