A highly organized Virtual Assistant specializing in Lead Generation, Administrative support, and E-commerce Management, seeking to leverage expertise in CRM tools, calendar management, and customer service to streamline operations. Aiming to increase team productivity and provide proactive, high-level support to drive business growth.
I finished Business Management major in Operations. I am in customer service and administrative works since 2018. I also have experience in Purchasing, Inventory, Sales and Marketing.
- Resolves customer complaints by investigating problems and developing solutions.
- Managing clients record and handling appointment confirmations.
- Responding to new leads quickly through text message or
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- Having a positive attitude, fast learner and have a good customer service.
- Can work under pressure and minimal supervision.
- Adhering to data security protocols to protect sensitive information.
- Attention to detail, I’ll make sure that before I submit the file there’s no mistakes in data and documentation.
- Updating, backing up, and organizing records for easy retrieval.
- Basic knowledge in CRM tools specifically Zoho.
- Know how to use Google sheets, Google docs and Google forms and Microsoft software.
Experience: 2 - 5 years
Social Media Management
Experience: 2 - 5 years
Know how to handle different clients in online and personal
Experience: 5 - 10 years
Clear, prompt communication via Skype, email, and chat is vital.
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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