Alwin

A highly motivated professional with extensive experience in customer service an

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Overview

Looking for full-time work (8 hours/day)

at $3.30/hour ($640.00/month)

Bachelors degree

Last Active

July 22nd, 2026 (yesterday)

Member Since

February 23rd, 2026

Profile Description

Hi, I help busy business owners manage repetitive tasks so they can focus on growing their business. I help clients in managing daily admin tasks organized so nothing falls through the cracks by documenting issues, following processes and ensuring proper follow-ups and maintain accurate record organization and accessibility. I have various experience working in BPO companies, mostly as a Customer Service Representative (CSR). I also have an experience as a Quality Analyst on my previous employment and have good attention for details and is very efficient in administrative tasks.

Top Skills

Office and Administration » Quality Assurance

Experience: 2 - 5 years

Monitoring and evaluating customer interactions to ensure service quality, compliance with company standards to increase customer confidence, ensure safety, and improve company efficiency.

Customer Support » Insurance » Insurance Verification

Experience: 1 - 2 years

Verifying customer's insurance in line with Health Insurance Portability and Accountability Act (HIPAA) guidelines to protect sensitive patient health information from unauthorized disclosure.

Other Skills

Accounting » Accounts Receivable

Experience: 1 - 2 years

setting clear credit or loan terms, timely invoicing, and proactive collection efforts to reduce the risk of customer's insurance from lapsing.

Accounting » Accounts Payable

Experience: 1 - 2 years

Handling bills, refunds and claims and loans due to customers.

Basic Information

Age: 32

Gender: Male

Website: Sign Up with Pro Account to View

Address: Cebu City, Cebu

Tests Taken: DISC
Dominance: 44%
Influence: 9%
Steadiness: 14%
Compliance: 33%: English
B2(Upper Intermediate)