Administrative Assistant | Virtual Assistant | Customer Service Support

Overview

Looking for any work (8 hours/day)

at $3.93/hour ($755.78/month)

Bachelor's degree

Last Active

June 27th, 2026 (yesterday)

Member Since

February 22nd, 2026

Profile Description

Looking for a detail-oriented, highly organized administrative professional with strong customer service expertise and experience in permit processing and government office operations? I’ve got you!

Here’s how I can help:

Customer Service & Client Relations
Provide professional, responsive, and solution-focused customer support with hands-on experience in Shopify operations, including email handling, order processing, refunds, and replacements. Skilled in managing customer inquiries, resolving concerns efficiently, and guiding clients through processes to ensure a smooth and positive experience.

Permit Processing & Documentation
Prepare Wiring Permits, Building Permits, and Certificates of Final Electrical Inspection with accuracy and compliance to office procedures.

Records Management & Permit Monitoring
Receive, record, and release permits along with technical plans and approved documents while maintaining organized and up-to-date records.

Permit & Certificate Issuance
Handle the issuance of Certificates of Final Electrical Inspection, Certificates of Occupancy, and approved permits with proper tracking and documentation.

Client Assistance & Application Support
Assist applicants in expediting permit processing by explaining requirements, reviewing submissions, and providing clear guidance.

Assessment & Verification
Review wiring permits and certificates to ensure completeness and accuracy before processing.

Communication & Coordination
Manage calls and inquiries, directing them to the appropriate department to ensure efficient workflow and timely responses.

Data Encoding & Digital Documentation
Maintain accurate digital records for permits, certificates, and related documents.

Utility Coordination
Prepare and send endorsed Certificates of Final Electrical Inspection to Meralco for processing and coordination.

Administrative Support
Perform various administrative tasks as assigned to support daily operations.