I am a highly organized and detail-oriented Executive Assistant & Customer Service Specialist dedicated to delivering seamless administrative support and exceptional client experiences. I help busy entrepreneurs and growing businesses streamline operations, manage communications efficiently, and maintain strong, professional relationships with their clients.
With hands-on experience in
I take pride in being proactive, reliable, and solutions-driven—anticipating needs before they arise and creating systems that improve workflow and productivity. Whether it’s managing your inbox, coordinating schedules, or supporting your customers, my goal is to help you focus on what matters most: growing your business.
Let’s work together to elevate your operations and deliver an outstanding experience to your clients.
Experience: 6 months - 1 year
In my tenure at Foundever, I served as a critical link in the automotive financing chain, managing the
Experience: Less than 6 months
my role at Teleperformance within the Wellcare account allowed me to develop a "people-first" expertise in the healthcare space. As an all-around support specialist, I managed the critical intersection of pharmacy logistics and insurance billing. I took ownership of the member experience by locating approved pharmacies for essential medications and resolving complex billing inquiries regarding insurance subscriptions. This dual-sector expertise has transformed me into a resilient, highly adaptive professional who can manage strict regulatory compliance in finance while providing empathetic, solution-oriented support in healthcare.
Experience: 6 months - 1 year
served as a critical Indirect Automotive Liaison, managing both front-end communication and essential back-office documentation. My role involved verifying the integrity of sensitive financial documents provided by dealerships to the bank, ensuring every record met strict "booking" standards for clarity and compliance. Beyond document verification, I acted as a primary point of contact for dealership updates and conducted detailed customer interviews, mastering the art of professional B2B diplomacy and data integrity.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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