Jermaine

Virtual Assistant, Customer Service Representative, Healthcare Representative, S

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Overview

Looking for full-time work (8 hours/day)

at $4.97/hour ($960.00/month)

Bachelors degree

Last Active

July 1st, 2026 (8 days ago)

Member Since

February 20th, 2026

Profile Description

I am a results-driven Virtual Assistant and Remote Operations Professional with experience in administrative support, healthcare coordination, telecommunications account management, and customer service operations. I specialize in delivering structured, efficient, and confidential remote support that helps businesses streamline workflows and improve client experience. My background includes virtual administrative assistance, calendar and email management, data entry, CRM updates, billing and insurance coordination, documentation control, and customer account handling.

With experience in both healthcare and telecommunications industries, I have developed strong organizational skills, attention to detail, and the ability to manage multiple priorities in fast-paced environments. I am proficient in Google Workspace, Microsoft Office (Excel, Word, Outlook), Canva, and remote collaboration tools. I understand the importance of accuracy, turnaround time, and clear communication when working remotely. My approach is proactive — I don’t just complete tasks, I look for ways to improve systems and support business growth.

Through my experience in customer support and sales environments, I have strengthened my problem-solving skills, client relationship management, and performance-driven mindset. I am comfortable handling sensitive information, meeting KPIs, and working independently with minimal supervision. My goal is to support business owners and teams by providing reliable, organized, and high-quality virtual assistance that allows them to focus on scaling their operations.

If you are looking for a dependable Virtual Assistant who values efficiency, professionalism, and results, I am ready to contribute.

Top Skills

Experience: 6 months - 1 year

I served as an inbound sales representative, handling customer inquiries, presenting tailored product solutions, and guiding clients toward informed purchasing decisions while consistently meeting sales targets and maintaining exceptional customer service standards.

Experience: 6 months - 1 year

I worked in dental insurance, assisting both patients and providers by addressing policy inquiries, facilitating claims processing, and providing accurate guidance to ensure efficient service and a positive healthcare experience.

Experience: 6 months - 1 year

I provided professional customer service in the telecommunications industry, addressing client inquiries, resolving technical and account-related issues, and ensuring a high level of customer satisfaction through effective communication and problem-solving.

Experience: 6 months - 1 year

Provided remote virtual assistant support to a private client in Australia, managing administrative tasks, scheduling, correspondence, and other tailored services to ensure smooth daily operations.

Other Skills

Basic Information

Age
26
Gender
Female
Website
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Address
Naga City, Camarines Sur
Tests Taken
DISC
Dominance: 32
Influence: 7
Steadiness: 25
Compliance: 36
English
B2(Upper Intermediate)
Government ID
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