Jay

Social Media Manager with Customer Service, Technical Support and Back-office Sk

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Overview

Looking for any work (8 hours/day)

at $4.14/hour ($800.00/month)

Associates degree

Last Active

July 1st, 2026 (26 days ago)

Member Since

February 20th, 2026

Profile Description

Highly motivated Virtual Assistant with a strong background in customer service, technical support, email communication, back-office management, and social media marketing. Passionate about delivering seamless customer experiences, solving technical challenges, and helping businesses grow through efficient systems and strong online engagement.

Top Skills

Marketing » Social Media Management

Experience: 1 - 2 years

• • Handled high-volume email correspondence within SLA timelines • Organized and categorized support tickets for workflow efficiency • Improved response times and overall support processes

Customer Support » Technical Support

Experience: 1 - 2 years

• Guided customers through troubleshooting technical issues step-by-step • Delivered clear and practical solutions • Escalated complex cases appropriately • Minimized repeat inquiries through effective problem resolution

Customer Support » Customer Service

Experience: 5 - 10 years

• Managed high-volume inbound and outbound customer communications • Resolved billing, account, and product-related concerns efficiently • Consistently maintained high customer satisfaction ratings • Accurately documented and tracked cases using CRM systems

Other Skills

Basic Information

Age: 39

Gender: Male

Website: Sign Up with Pro Account to View

Address: San Jose Del Monte, Bulacan

Tests Taken: DISC
Dominance: 22
Influence: 7
Steadiness: 44
Compliance: 27

Government ID: Sign Up with Pro Account to View

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