Customer Service, Digital Marketing, Web Designs, IT support.

Hands-on experience creating digital marketing visuals and social media graphics using Canva, Photoshop, and CorelDRAW, including pub mats, promotional materials, and basic visual content for online platforms.

IT support experience providing first-level technical assistance to end-users, including hardware and software troubleshooting, installation and configuration of applications, basic network connectivity support, and setup of workstations and peripherals. Known for accurate documentation, efficient issue resolution, and maintaining data security and confidentiality.

Customer service experience in a BPO environment, handling high-volume inbound inquiries and resolving customer concerns with accuracy and professionalism. Strong in active listening, clear communication, and documentation of interactions while maintaining data privacy and compliance standards.

Proficient in Figma for designing UI mockups, wireframes, and visual assets to support web design and digital marketing content.

Hands-on experience with WordPress for creating and updating pages, publishing blog posts, managing media, and making simple layout adjustments using themes and page builders.

Basic digital marketing experience, including creating social media content and pub mats, assisting with simple campaigns, and supporting online brand presence through consistent posting and user engagement.