April

Experienced Customer Service Support||Healthcare and Chat Support

Verified

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Overview

Looking for full-time work (8 hours/day)

at $3.33/hour ($640.00/month)

Associates degree

Last Active

June 26th, 2026 (yesterday)

Member Since

February 18th, 2026

Profile Description

Hi! I'm April Mae, a dedicated Customer Service Representative with experience in Chat Support and Health care. With 6 years of experience in customer service,
I specialize in providing exceptional support and ensuring businesses run efficiently.

What I Can Do for You:

•Appointment Scheduling & Patient Support - Handle patient appointment scheduling, prescription refills, prior authorization and referrals. Provide administrative assistance including patient inquires via, chat, email and calls.
• Insurance Verification & Billing Support – Verify patient insurance eligibility. Assist in billing tasks, including processing payments and updating billing records.

• Web Research & Data Management - Collecting, analyzing and organizing data efficiently for informed decision-making.
• Problem Resolution & Process improvement - Identifying operational challenges and implementing effective solutions.
• Social Media Management - Content creation, post scheduling, audience, engagement, and brand visibility enhancement.

Problem – Solving
Teamwork
Critical Thinking
Time Management
Thinking Outside the Box
Attention to Detail

I’m excited to combine my expertise in Medical Virtual Assistance and Chat Support to support your team’s growth and success.

Message me and let us work together!

Top Skills

Professional Services » Medical Services » Medical Virtual Assistant

Experience: 5 - 10 years

I have dedicated six years to gaining experience in customer service, which includes a passion for delivering seamless support to healthcare providers, and my goal is to help medical providers focus on patient care. Hipaa compliance Medical billing & coding Telehealth coordination Strong communication skills Handling Includes: Scheduling appointment Managing patient records Handling insurance claims Transcribing medical notes

Other Skills

Customer Support » Social Media Moderation

Experience: Less than 6 months

Basic Information

Age: 30

Gender: Female

Website: Sign Up with Pro Account to View

Address: DAVAO CITY, Davao del Sur

Tests Taken: IQ
Score: 91: DISC
Dominance: 38%
Influence: 7%
Steadiness: 22%
Compliance: 33%: English
C2(Advanced/Mastery)