Overview
Looking for any work (8 hours/day)
at $1.99/hour ($384.00/month)
Bachelor's degree
Last Active
July 4th, 2026 (7 days ago)
Member Since
February 18th, 2026
Profile Description
I am a reliable and approachable IT support professional with experience in both Technical Support and IT Helpdesk roles. I enjoy helping people solve their technical problems and take pride in making complex issues easier to understand. In my previous roles, I have supported users with hardware, software, and network-related issues, ensuring problems were resolved quickly and efficiently.
I am comfortable working in fast-paced environments, managing support tickets, and assisting both remote and on-site users. My focus is always on delivering clear communication, practical solutions, and a positive support experience. I am passionate about technology, continuously improving my skills, and contributing to a team that values efficiency and excellent service.
Top Skills
Customer Support » Technical Support
Experience: Less than 6 months
Provides: Troubleshot and resolved issues related to Windows OS, Microsoft 365, email configuration, printers, and network connectivity. Installed, configured, and maintained desktops, laptops, and peripheral devices. Assisted users with password resets, account unlocks, and user access management through Active Directory. Escalated complex technical issues to senior IT staff while documenting detailed troubleshooting steps. Set up and supported remote users using remote desktop tools. Performed routine system updates, patches, and antivirus monitoring. Maintained accurate records of incidents and solutions in the ticketing system. Provided basic network troubleshooting (LAN/Wi-Fi connectivity issues, IP configuration, router resets). Delivered clear technical guidance to non-technical users, improving overall user productivity.
Other Skills
Basic Information
- Age
- 25
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- QUEZON CITY, METRO MANILA
- Tests Taken
- IQ
- Score: 100
- Government ID
- Sign Up with Pro Account to View
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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