Catryn

Customer Support | Community Moderator

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Overview

Looking for full-time work (8 hours/day)

at $4.14/hour ($800.00/month)

Bachelor's degree

Last Active

July 1st, 2026 (8 days ago)

Member Since

February 17th, 2026

Profile Description

With 10+ years in the BPO industry, I offer solid experience in managing inbound calls and emails for high-growth e-commerce and food delivery businesses. I am a dedicated and hardworking individual known for producing meticulous, high-quality work. My goal is to transition into a challenging environment where I can effectively utilize my well-developed skills to drive customer satisfaction.

Top Skills

Responsible for building a customer-friendly website by evaluating each reviews posted through Amazon website and making sure that they do not violate any of the community guidelines set by the company. Rejected and removed reviews that contain inaccurate information, offensive language and other issues that could harm the brand's reputation. Sent email correspondence to store owners with regards to product review status

Experience: 2 - 5 years

Assisted restaurant owners by creating error-free menus Manually converted pdf menus to online menus by using designated company tool

Experience: 10+ years

Quickly resolved merchant issues with online food deliveries and account concerns via inbound phone calls. Thoroughly investigated restaurant refund disputes, issued applicable resolutions, provided email correspondence and maintained records and communication via Salesforce

Other Skills

Basic Information

Age
33
Gender
Female
Website
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Address
San Simon, Pampanga
Tests Taken
None
Government ID
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