Aaron

Customer Support & Payroll Specialist | Retention | QuickBooks Expert

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Overview

Looking for full-time work (8 hours/day)

at $5.64/hour ($1,090.91/month)

High school diploma

Last Active

July 8th, 2026 (6 days ago)

Member Since

February 16th, 2026

Profile Description

I am a detail-oriented Payroll and Customer Support Specialist with hands-on experience in U.S. payroll processing, payroll tax corrections, and case resolution under QuickBooks Online Payroll.
In my role within a payroll corrections team, I handled:
• Paycheck discrepancies (over/under collected taxes)
• Wage and tax adjustments
• W2 corrections
• Case endorsements for amended forms (941, W3, and related filings)
• Backend payroll investigations and resolution
I also worked as a Retention Associate, where I developed strong communication, negotiation, and client relationship management skills.
What sets me apart:
? Strong understanding of U.S. payroll taxes
? Backend problem-solving and detailed case documentation
? High ownership of cases until full resolution
? Experience handling sensitive financial data
? Ability to communicate complex payroll issues clearly
I am best suited for:
• U.S. Payroll Specialist roles
• Payroll Support / Payroll Tax roles
• Accounting Support positions
• High-level Customer Support roles
• Operations & Case Management roles
I am reliable, analytical, and focused on delivering accurate results. If you're looking for someone who understands both the technical side of payroll and the human side of customer service — I can help.

Top Skills

Accounting » Payroll

Experience: 6 months - 1 year

Accounting » Quickbooks

Experience: 1 - 2 years

Customer Support » Technical Support

Experience: 1 - 2 years

Other Skills

Basic Information

Age: 23

Gender: Male

Website: Sign Up with Pro Account to View

Address: Cebu, Cebu

Tests Taken: IQ
Score: 98: DISC
Dominance: 30
Influence: 32
Steadiness: 8
Compliance: 30: English
C2(Advanced/Mastery)