Overview

Looking for any work (8 hours/day)

at $4.71/hour ($909.09/month)

Bachelor's degree

Last Active

June 30th, 2026 (20 days ago)

Member Since

February 16th, 2026

Profile Description

I am a results-driven Marketing and Customer Support professional with over five years of experience in the publishing industry and more than one year of experience in telecom customer service and technical support.

In publishing, I specialize in cold calling, email outreach, lead generation, and consultative sales. I help authors navigate the publishing process—from manuscript evaluation to marketing and promotion—by offering tailored publishing and marketing solutions that align with their goals. I am experienced in client acquisition, relationship management, and coordinating with creative and production teams to ensure smooth project execution.

Previously, I worked as a Customer Service and Technical Support Specialist for a telecom account, where I handled billing concerns, resolved technical issues, and guided customers through troubleshooting steps. This role strengthened my communication skills, problem-solving abilities, and capacity to manage high call volumes while maintaining excellent customer satisfaction.

I am confident in handling sales, client communication, email management, lead generation, and customer support roles. I am detail-oriented, persuasive, reliable, and committed to delivering results.