Customer Service Representative / Technical Support Specialist

Overview

Looking for any work (8 hours/day)

at $4.15/hour ($800.00/month)

Bachelor's degree

Last Active

June 29th, 2026 (11 days ago)

Member Since

February 15th, 2026

Profile Description

Customer-focused professional with over 2 years of experience in telecommunications, technical support, and sales within the BPO industry. Proven ability to build strong customer relationships, communicate effectively, and deliver solutions that meet both client needs and business objectives.

Worked as a Telco Account Specialist for Verizon Wireless, where I managed mobile postpaid accounts, resolved billing concerns, and provided personalized support to customers. Consistently maintained high customer satisfaction by demonstrating strong problem-solving skills, attention to detail, and a commitment to delivering excellent service.

Served as a Technical Support Representative for QuickBooks Online, assisting customers with financial reports, bank reconciliation, and troubleshooting accounting-related issues. Developed strong analytical and communication skills while helping users navigate complex systems and ensuring accurate resolutions.

Also worked as a Senior Sales Representative, where I engaged with prospective customers, identified their needs, addressed concerns, and presented suitable solutions. Recognized as the first associate in the batch to successfully close a sale, demonstrating strong sales acumen, confidence, and a results-driven approach.

Bringing a solid foundation in customer engagement, lead qualification, relationship building, objection handling, and follow-up management. Eager to leverage these skills in an Appointment Setter role by connecting with prospects, generating opportunities, and contributing to business growth.