Medical VA | Intake, Scribing & Patient Coordination

Experienced in verifying patient insurance eligibility and benefits through payer portals and direct communication with insurance representatives. Skilled in confirming active coverage, copays, deductibles, coinsurance, out-of-pocket costs, prior authorization requirements, referral requirements, and provider network status. Accurate in documenting verification details within EHR systems and communicating coverage information to providers and patients to support efficient scheduling, billing, and continuity of care.

Provided real-time clinical documentation support for psychiatric and mental health providers by accurately capturing patient encounters during telehealth and in-clinic visits. Ensured complete, timely, and compliant medical records within the electronic health record (EHR) system while allowing providers to focus on direct patiResponsibilities Documented patient encounters in real time during psychiatric evaluations and follow-up visits. Accurately transcribed history of present illness (HPI), psychiatric symptoms, mental status exams, and treatment plans. Updated medication lists, allergies, and relevant medical history in the EHR. Captured provider assessments, diagnoses, and clinical impressions using structured documentation formats. Assisted in preparing SOAP notes and progress notes with clinical accuracy and efficiency. Ensured proper use of medical terminology, abbreviations, and charting standards. Reviewed notes for completeness, clarity, and compliance with HIPAA regulations. Coordinated with providers to clarify clinical details when needed. Supported workflow efficiency by reducing provider documentation burden. Maintained strict confidentiality and professionalism in handling sensitive mental health information.