Overview
Looking for any work (8 hours/day)
at $4.16/hour ($800.00/month)
Bachelor's degree
Last Active
June 25th, 2026 (yesterday)
Member Since
February 12th, 2026
Profile Description
Customer service professional with 10+ years of experience in fast-paced contact centers, skilled in handling inquiries, complaints, and service requests across multiple channels. Strong leader focused on customer satisfaction, relationship building, and improving service standards, seeking a role to enhance customer experience further and drive success.
Top Skills
Customer Support » Customer Service
Experience: 5 - 10 years
Respond to customer inquiries via phone in accordance with service level agreements, ensuring a high-quality customer experience. Collaborate with cross-functional teams to resolve customer concerns and escalate issues when necessary to maintain service excellence.
Customer Support » Customer Relationship Management
Experience: 5 - 10 years
Lead and inspire a showroom team to provide exceptional customer service and product knowledge. Monitor and analyze customer feedback to improve operations and customer experience. Resolve complex customer issues related to purchases, returns, and inquiries.
Office and Administration » Team Leadership
Experience: 5 - 10 years
Lead high-performing teams, driving engagement and improving customer satisfaction. Supervise daily team performance and coach members to achieve targets. Monitor inbound/outbound calls, chat, and email interactions to maintain service quality standards. Committed to continuous professional development, with certifications in Customer Experience and Project Management
Other Skills
Marketing » Real Estate Marketing
Experience: 1 - 2 years
Organize and maintain files of records and correspondence of both a routine and confidential nature. Maintain and update data company documentations, including names & address changes, property location, exemption information, and others. Responds to customers’ queries and maintenance requests
Basic Information
- Age
- 43
- Gender
- Female
- Website
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- Address
- Tests Taken
- None
- Government ID
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