Virtual Assistant, Social Media Manager, and CSR

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Looking for full-time work (8 hours/day)

at $5.60/hour ($985.60/month)

Bachelors degree

Last Active

October 30th, 2023 (29 days ago)

Member Since

June 17th, 2017

Profile Description

Experienced Professional with a Versatile Skill Set

About Me: With a dynamic background encompassing 5 years as a Customer Service Representative (CSR), 3 years as a Virtual Assistant, and 3 years as a Graphic Designer, I am a results-driven professional who thrives on delivering exceptional service and creating impactful visual content.

Customer Service Expertise: My extensive experience as a CSR has honed my communication and problem-solving skills, allowing me to excel in providing top-notch support to customers. I'm adept at handling inquiries, resolving issues, and ensuring customer satisfaction.

Virtual Assistance Prowess: Having served as a Virtual Assistant for 3 years, I've mastered the art of managing tasks Upgrade to see actual infoom administrative support to scheduling, research, and data management, I'm well-versed in the virtual work landscape.

Graphic Design Creativity: My 3-year journey as a Graphic Designer has nurtured my passion for creating visually appealing and brand-enhancing designs. I'm proficient in Adobe Creative Suite and can craft eye-catching visuals for a variety of purposes.

Key Skills:? Customer Service? Virtual Assistance? Graphic Design? Communication? Problem-Solving? Adobe Creative Suite

What I Can Offer: I bring a unique blend of skills and experience to the table, making me an invaluable asset to any team or project. Whether it's enhancing customer relationships, streamlining operations as a virtual assistant, or elevating brand aesthetics through graphic design, I'm committed to delivering quality results.

Let's Connect: I'm always eager to explore new opportunities and collaborate on exciting projects. If you're seeking a professional with a versatile skill set and a dedication to excellence, let's connect and discuss how I can contribute to your success.

Feel free to reach out to me!

Top Skills

Customer Support » Phone Support

Experience: 5 - 10 years

Marketing » Social Media Management

Experience: Less than 6 months

As a passionate Social Media Manager with 3 years of hands-on experience, I have been at the forefront of driving impactful online presences for businesses and organizations. Over the years, I've honed my skills in crafting engaging content, building online communities, and leveraging data-driven strategies to boost brand awareness. Key Achievements:

E-Commerce » Shopify

Experience: Less than 6 months

As a dedicated Shopify Specialist, I bring a wealth of knowledge and expertise to the e-commerce realm, driven by a comprehensive training program that culminated in an official Shopify certification. Key Proficiencies:

Design » Graphic Design » Canva

Experience: 2 - 5 years

With a passion for creativity and 3 years of experience as a Social Media Manager, I've consistently harnessed the power of Canva to elevate brands and captivate audiences through visually stunning content. Key Proficiencies:

Other Skills

Customer Support » Ecommerce

Experience: Less than 6 months

During the pivotal last quarter of 2021, I had the privilege of serving as an E-commerce Support Specialist for a seasonal account. This role allowed me to play a crucial part in ensuring a seamless and rewarding shopping experience for customers during a period of heightened e-commerce activity. Key Contributions:

Customer Support » Email Support

Experience: Less than 6 months

As an Email and Phone Support Specialist, I played a pivotal role in ensuring a seamless and enjoyable customer experience for a seasonal e-commerce account during the last quarter of 2021. In this dual role, I was responsible for providing efficient and effective support through email and phone calls, addressing a wide range of customer inquiries and concerns. Key Responsibilities:

Design » Adobe » Photoshop

Experience: 2 - 5 years

For the past three years, I've been immersed in the world of graphic design, with Adobe Photoshop as my trusted creative companion. My proficiency in Photoshop has enabled me to craft visually captivating designs and transform concepts into stunning visual realities. Key Proficiencies:

Design » Adobe » Illustrator

Experience: Less than 6 months

My journey in graphic design began three years ago, and Adobe Illustrator quickly became an indispensable tool in my creative arsenal. With my proficiency in Illustrator, I've had the privilege of transforming concepts into intricate vector designs, producing visually captivating content that resonates with audiences. Key Proficiencies:

Design » User Interface » Adobe XD

Experience: 6 months - 1 year

I embarked on my journey as a web designer six months ago, and Adobe XD quickly emerged as my trusted companion in translating creative concepts into captivating web experiences. My proficiency in Adobe XD has empowered me to create user-friendly, visually engaging, and functional web designs. Key Proficiencies:

Web Programming » HTML

Experience: Less than 6 months

I am a Certified Responsive Web Designer with a strong foundation in HTML and a commitment to creating web experiences that adapt seamlessly to various screen sizes and devices. My journey in web design has been enriched by comprehensive training and certification from, validating my expertise in creating responsive web designs. Key Proficiencies:

Web Programming » CSS

Experience: Less than 6 months

As a Certified CSS and Responsive Web Design Specialist, I bring to the table a profound understanding of CSS (Cascading Style Sheets) and a commitment to crafting visually stunning and responsive web experiences. My expertise has been validated through comprehensive training and certification from, highlighting my proficiency in CSS and responsive design principles. Key Proficiencies:

Marketing » CRM » Salesforce

Experience: 2 - 5 years

For the past three years, I have been a dedicated Salesforce Administrator, leveraging this powerful CRM platform to drive business growth, optimize operations, and deliver seamless customer relationship management solutions. Key Proficiencies:

Customer Support » Technical Support

Experience: 6 months - 1 year

As a Technical Support Specialist at AT&T, I spent a year providing exceptional technical assistance to customers, resolving their issues, and ensuring they had a seamless experience with our services. I was a key point of contact for troubleshooting and resolving a wide range of technical concerns. Key Contributions:

Project Management » Asana

Experience: 2 - 5 years

Marketing » CRM » Zendesk

Experience: 2 - 5 years

Over the past four years, I have had the privilege of using Zendesk as a central tool in my role, and I can confidently say that this customer support platform has transformed the way I and my team deliver exceptional service to our customers. Zendesk has been an integral part of our daily operations, and I would like to share my experience with this remarkable platform.

Basic Information

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Davao City, Davao del Sur
Tests Taken
Score:  112
Dominance: 27
Influence: 7
Steadiness: 34
Compliance: 32
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