Administrative Coordinator | Sales Operations | Customer & Client Support

I have solid experience in sales, lead generation, and sales operations, primarily in remote and fast-paced environments. As a Sales Specialist at Proptality Pte. Ltd., I handled outbound prospecting, qualified leads, scheduled business meetings, and managed CRM pipelines. At Cocotel Hotel & Resorts and Figment Pte Ltd., I supported the full sales cycle, from inquiry to conversion, while coordinating with internal teams and managing documentation and reporting. My experience has strengthened my ability to build client relationships, meet targets, and use CRM and digital tools effectively to drive results.

I handled daily CRM updates, client data encoding, contract preparation, and system documentation, ensuring accuracy and organized records in fast-paced sales environments.

I helped manage CRM pipelines, monitored potential opportunities, and supported negotiations and follow-ups to move prospects through the sales funnel. My role focused on ensuring smooth coordination between sales, operations, and clients to help drive revenue growth.

I’ve used CRM systems daily to manage leads, track pipelines, log call details, and schedule follow-ups. I’m comfortable maintaining accurate records and using CRM data to support sales performance and reporting.

In my previous roles, I handled contracts, CRM records, and client data, so accuracy was critical. I always double-check information before submission to prevent errors and ensure smooth processing.

I’m used to balancing calls, follow-ups, CRM updates, documentation, and internal coordination all in one day. I prioritize based on urgency and impact while making sure accuracy isn’t compromised.