SENIOR HEALTHCARE SPECIALIST
5+ years of dedicated experience as a Medical/Insurance Specialist for U.S.-based practices.
Mastery of major EHR/EMR platforms and insurance portals (e.g., Cerner, Optum, UnitedHealthcare, Athena, Order Facilitator)
Maintain strict HIPAA compliance in all data handling and communication.
Update and maintain Electronic Health Records (EHR).
Review incoming referrals and medical histories to prioritize patients based on clinical urgency.
Senior Medical Scheduler for Radiology Department.
Handled high-volume calls, verified insurance and referrals. Patient Intake.
Experience: 5 - 10 years
Worked with U.S. healthcare clients for over five years. Managed patient scheduling and appointment coordination for multiple providers, handled high-volume calls, verified insurance and referrals, maintained accurate EHR/EMR records in compliance with HIPAA, and collaborated with clinical teams to ensure efficient workflow and timely patient care. Provided Level II patient support by resolving inquiries related to medical benefits, claims, and billing; processed payments and refunds; coordinated with internal teams to update medical records; managed plan enrollment and account terminations.
Experience: 2 - 5 years
Managed patient scheduling and appointment coordination for multiple providers, handled high-volume calls, verified insurance and referrals, maintained accurate EHR/EMR records in compliance with HIPAA, and collaborated with clinical teams to ensure efficient workflow and timely patient care.
Experience: 5 - 10 years
Review and verify patient demographic information, insurance details, and eligibility. Updated and maintained accurate patient records in EHR/EMR systems in compliance with HIPAA regulations
Experience: 6 months - 1 year
Worked as Technical Support Representative with US Cable company.
Experience: 5 - 10 years
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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