Outbound Call Center Agent | Lead Generation & Appointment Setting

Hi I'm ervin carl ardona, i worked before as an call center agent for 3 years, i handle different outbound and appointment setter account such as solar energy , home insurance , health insurance and mortgage refinance

I am highly proficient in using computers for administrative, communication, and data management tasks. I have hands-on experience with Microsoft Office (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Gmail, Calendar) for creating reports, organizing data, managing schedules, and handling business correspondence.

I have hands-on experience in photo editing and image enhancement using tools such as Canva and basic photo editing software. I am skilled in adjusting brightness, contrast, saturation, cropping, resizing, background removal, and improving overall image quality to create clean and visually appealing content. I have edited images for social media posts, marketing materials, and online listings, ensuring brand consistency and professional presentation. I understand the importance of visual aesthetics and attention to detail, especially when creating content designed to attract and engage audiences.