Raya

Executive Virtual Assistant | Executive Assistant | Inbox & Calendar Management

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Overview

Looking for full-time work (8 hours/day)

at $4.95/hour ($960.00/month)

Bachelors degree

Last Active

July 16th, 2026 (7 days ago)

Member Since

February 7th, 2026

Profile Description

Running a business comes with countless tasks that demand your time and attention. I'm here to help lighten that workload by providing reliable administrative support and exceptional customer service, so you can focus on growing your business.

I'm expanding my career into Executive Virtual Assistance by building on more than 6 years of customer service experience and continuously developing my administrative skills. To showcase my capabilities, I've built a portfolio featuring sample executive support projects, including calendar management, travel planning, reports, presentations, and other business documents. You're welcome to view my portfolio to see examples of my executive support projects and the quality of work I can deliver.

How I can support your business:
- Email & Inbox Management
- Calendar Management & Appointment Scheduling
- Administrative & Customer Support
- Salesforce CRM Management
- Data Entry & Record Management
- Document & Presentation Preparation
- Google Workspace (Docs, Sheets, Drive)
- Microsoft Office & Outlook
- Canva & Basic Content Creation

My experience includes:
- 6+ years providing customer support through phone, email, and chat
- Managed up to 5 simultaneous chats and 8 emails per hour
- Handled 30–50 inbound calls daily while maintaining quality and accuracy
- Updated customer records and managed cases using Salesforce CRM
- Assisted teammates with product and process-related questions to help resolve customer concerns efficiently

I'm organized, dependable, and proactive in my work. I communicate clearly, pay close attention to detail, and take ownership of my responsibilities. I'm a quick learner who welcomes feedback and enjoys improving processes whenever possible. My goal is to become someone you can trust to handle important tasks accurately and with minimal supervision.

I have a dedicated home office with reliable high-speed internet, backup internet, and power backup, ensuring I can work consistently across US, UK, or AU time zones.

I'm looking for a long-term opportunity where I can grow with your business, provide dependable administrative support, and become a trusted member of your team.

Top Skills

Experience: 2 - 5 years

Proficient in Salesforce CRM for handling customer chats, entering and updating customer data, processing sales transactions, managing support cases, and maintaining accurate records.

Experience: 5 - 10 years

Top-performing customer support professional recognized for delivering accurate, high-quality service in fast-paced environments.

Experience: 2 - 5 years

Managed customer email inquiries, responded professionally, prioritized requests, and maintained organized communication while ensuring timely follow-ups.

Other Skills

Experience: 2 - 5 years

Entered and maintained accurate customer information, updated account records, and ensured data accuracy using CRM systems and internal databases.

Experience: 1 - 2 years

Experienced using Google Docs, Sheets, Drive, and Calendar to create documents, organize files, collaborate with teams, and manage daily tasks.

Experience: Less than 6 months

Familiar with coordinating appointments and managing calendars through hands-on Executive Assistant portfolio projects and continuous learning.

Experience: Less than 6 months

Prepared detailed travel itineraries, including flights, accommodations, transportation, and schedules through practical Executive Assistant portfolio projects.

Experience: 1 - 2 years

Designed presentations, social media graphics, and business materials using Canva for portfolio projects and content creation.

Basic Information

Age
30
Gender
Female
Website
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Address
Ronda, Cebu
Tests Taken
IQ
Score:  100
DISC
Dominance: 22%
Influence: 7%
Steadiness: 42%
Compliance: 29%
English
C2(Advanced/Mastery)
Government ID
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“I have found someone who is smart, has a great work ethic and is easy to work with.”

Sara Brumfield

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