Chantel

Airbnb Operations VA | Guest Experience & Property Management Specialist

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Overview

Looking for any work (8 hours/day)

at $5.88/hour ($1,120.00/month)

Associates degree

Last Active

June 13th, 2026 (today)

Member Since

February 7th, 2026

Profile Description

I’m a highly organized and customer-focused Virtual Assistant with 10+ years of experience in hospitality, guest relations, reservations, and operations support.
My background includes handling OTA platforms such as Airbnb, ---------- , Agoda, and Klook while ensuring smooth guest experiences from inquiry to check-out. I have experience coordinating reservations, managing guest communication, resolving concerns professionally, and supporting day-to-day operations in fast-paced environments.

I’m skilled in:
• Guest communication and customer support
• Airbnb & OTA management
• Reservation and calendar coordination
• Check-in/check-out support
• Cleaning and operations coordination
• Inbox and admin management
• Social media support
• Data entry and documentation

Tools & Platforms:
Airbnb | ---------- | Agoda | Guesty | Google Workspace | Canva | Asana | Slack | Zoom | Microsoft Excel | PMS/OTA Systems

I’m proactive, detail-oriented, calm under pressure, and committed to providing excellent guest experiences while helping businesses operate smoothly.
Available for remote work and flexible schedules.

Top Skills

Professional Services » Management Services » Administrative Management

Experience: 2 - 5 years

As Front Office Supervisor at Xenia Hotel, I managed staff schedules, maintained financial records, organized travel vouchers/documents, and resolved guest issues across departments.

Real Estate » Transaction Coordinating

Experience: 5 - 10 years

Handled end-to-end coordination for low-cost lot sales, including document prep, client follow-ups, and deadline tracking to keep transactions smooth.

Marketing » Social Media Management » Social Media Marketing

Experience: 5 - 10 years

As Social Media Manager, I developed digital strategies, optimized posting schedules with Canva/CapCut, boosting post, graphic design and handled customer engagement.

Office and Administration » Client Relationship Management

Experience: 5 - 10 years

10+ years in hospitality and real estate managing client records, reservations, and inquiries across multiple platforms like Expedia, Booking.com, Agoda, and Airbnb. I’m detail-oriented with data entry and quick to learn CRMs.

Other Skills

Office and Administration » Data Entry

Experience: 5 - 10 years

Proficient in Google Workspace, MS Word/Excel, Asana, Slack, Zoom, Business Suite, and willing to learn more.

Basic Information

Age: 33

Gender: Female

Website: Sign Up with Pro Account to View

Address: Capas, Tarlac

Tests Taken: None

Government ID: Sign Up with Pro Account to View

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