I bring proven experience in sales operations and CRM management from my role as Sales Representative at Draf Corporation, where I regularly worked with CRM and ERP systems to streamline daily workflows, process orders, and monitor order status. In my current position as Sales Representative/Telesales at SEA Commercial Trading Company, I continue to utilize CRM platforms to manage comprehensive customer databases, execute accurate data entry, create and track orders, and provide timely updates to ensure seamless order fulfillment.

I have hands-on experience managing social media accounts, creating engaging content, and executing digital marketing strategies to enhance brand visibility.

I have experience working at a luxury hotel in the Philippines owned by one of the country's prominent business families, the Villars. In this role, I provided exceptional customer service to high-profile guests while also attending to all guests with equal professionalism. I performed various roles including butler service, barista, and cashier, which strengthened my ability to deliver outstanding customer service in diverse situations.

I have worked as a Sales Representative at Draf Corporation and currently serve in Sales/Telesales at SEA Commercial Trading Company. I use CRM/ERP systems to manage customer information, create orders, and track shipments. I also utilize Excel for data entry, sales analysis, and generating reports.