I am a dedicated and detailed-oriented Virtual Assistant with more than 3 years of experience in customer service, administrative support and data management. I have worked with U.S.-based clients and handled high-volume communication through phone, chat, and
My experience includes supporting customers with payment processing, account management, document handling, scheduling and CRM updates. I am highly organized, a fast learner, and committed to helping business run smoothly by providing reliable and accurate support.
Experience: 1 - 2 years
Data entry and data encoding Record keeping and documentation Database and file management Accuracy and attention to detail
Experience: 2 - 5 years
Phone, chat and email support Inbound and outbound call handling Customer issue resolution Customer retention and satisfaction Complaint management
Experience: 2 - 5 years
Administrative support Remote office management Task coordination File and document organization Calendar and appointment scheduling
Experience: 2 - 5 years
Rent payment assistance Tenant account support Coordination with property managers Banking details updates Payment troubleshooting
Experience: 2 - 5 years
Google Workspace (Docs, Sheets, Gmail, Calendar) Microsoft Office Suite Zendesk Shopify CRM Systems Digital communication tools
Experience: 2 - 5 years
Payment processing assistance Refund handling Billing inquiries Account verification Transaction investigation
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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