Customer-focused professional with 5 years of experience in customer and client support, skilled in handling high-volume inquiries and resolving issues efficiently. Known for clear communication, accuracy, and delivering excellent service in fast-paced environments.
Experience: 2 - 5 years
Provided customer support via phone and email, handling inquiries, complaints, and billing concerns. Resolved issues efficiently, documented interactions accurately, and maintained high customer satisfaction in fast-paced environments.
Experience: 2 - 5 years
Handled medical billing tasks including claim submission, insurance verification, denial follow-ups, and payment posting while ensuring HIPAA compliance and billing accuracy.
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