Dedicated Virtual Assistant | Lead Generation | Email Management | Appointment s

I generate and organize lead data by researching contact details, websites, and social media. For collective data, I used tools like Instant Data Scraper for efficient data collection. I make sure all information is accurate and ready to support outreach.

I've worked in the BPO industry for 4 years as a customer support, handling inbound and outbound interactions via phone, email and chat. I'm skilled in resolving customer concerns, managing accounts, processing requests, and ensuring positive customer experience. I consistently meet performance targets such as customer satisfaction, quality scores, and response time while maintaining professionalism and empathy.

I am a skilled appointment setting. I do outbound calling and appointment setting. I've handled high volume of calls and qualified leads before booking appointments. I'm detail oriented, organized, and used to tracking my calls and follow-ups to make sure nothing is missed.

Took the initiative to research the responsibilities of an Amazon product researcher and familiarize myself with the typical workflow. I spent time learning about the navigation and purpose of tools such as SellerAmp, Keepa, and Amazon Seller Central to gain a basic understanding of how product opportunities are evaluated. While I am still growing in this area, I am highly committed to continuous learning and quickly adapting to new systems and tools.

Took the initiative to research the responsibilities of an Amazon product researcher and familiarize myself with the typical workflow. I spent time learning about the navigation and purpose of tools such as SellerAmp, Keepa, and Amazon Seller Central to gain a basic understanding of how product opportunities are evaluated. While I am still growing in this area, I am highly committed to continuous learning and quickly adapting to new systems and tools.