Administrative Assistant | Bookkeeper | Executive Support

Strong bookkeeping foundation backed by a Business Management degree and hands-on experience as an Annual Operations, Plans, and Budget (AOPB) In-Charge. Proficient in QuickBooks Online (QBO) and Microsoft Excel for financial tracking, data analysis, and report generation. Experienced in managing financial records, tracking expenses, monitoring budgets, and handling accounts payable and receivable. Known for maintaining accurate, well-organized financial data and delivering reliable reports that support informed business decisions.

Handled administrative operations, scheduling, and records management, reduced document processing time by 25%, implemented new filing systems, and supported community outreach initiatives.

Handled daily office administration tasks, coordinated internal and external communications, managed emails and phone correspondence, prepared reports and documentation, liaised with clients and team members to ensure clarity and alignment, supported scheduling and workflow coordination, and contributed to smooth office operations through clear and professional communication

Managed daily operations and optimized product listings to enhance customer experience. Increased organic traffic by 30% through keyword strategies. Reduced stock-outs by 25% via inventory management systems. Boosted sales by 40% during peak campaigns. Conducted competitor analysis and market research, improving conversion rates by 15%. Improved customer response time by 50%, enhancing satisfaction. Streamlined processes and developed training materials, saving 20 hours/month in operations.

Lead Generation Specialist United Perfumes Company, Miami, USA Feb 2015 Conducted targeted lead research and verified contact information. Built and delivered qualified lead lists for marketing and sales campaigns. Collaborated with management to refine lead acquisition strategies.

Handled accurate data entry and data management across multiple systems, maintained and updated client records and databases, verified information to ensure consistency and accuracy, organized large volumes of data improving retrieval efficiency, and supported reporting and administrative tasks to streamline daily operations.