Billing & Invoicing Officer

Customer Service professional with experience supporting Australian roadside assistance operations in the transport and logistics industry. Skilled in handling customer inquiries, coordinating with drivers and dispatch teams, resolving service issues promptly, and ensuring a high level of customer satisfaction. Strong communicator with a problem-solving mindset, focused on delivering timely and efficient support in fast-paced logistics environments.

Administrative Support – Provincial Library (4.5 Years) Provided comprehensive administrative support in a provincial library setting for over four years. Managed daily clerical operations including records management, document preparation, data entry, scheduling, and correspondence. Assisted staff and patrons with inquiries, maintained organized filing systems, coordinated meetings and events, and ensured smooth front-desk operations. Contributed to an efficient and welcoming environment while supporting library programs and services.