Dental Virtual Assistant | Dental Insurance Customer Service

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Overview

Looking for any work (8 hours/day)

at $4.66/hour ($896.00/month)

Bachelor's degree

Last Active

June 25th, 2026 (yesterday)

Member Since

February 2nd, 2026

Profile Description

I have nearly five years of experience as a Dental Insurance Customer Service Representative, supporting both providers and members through inbound and outbound calls. My role involved explaining dental benefits, resolving claims and eligibility issues, and helping callers navigate coverage with clarity and confidence—always with a strong focus on empathy and problem-solving.

Top Skills

Customer Support » Healthcare

Experience: 2 - 5 years

Assisted dental offices with verifying patient eligibility, explaining PPO and HMO plan benefits, reviewing claim status, and resolving billing or coverage issues in accordance with US dental insurance policies. Supported members by clearly explaining coverage details, copayments, deductibles, annual maximums, waiting periods, and treatment limitations.

Customer Support » Customer Service

Experience: 2 - 5 years

Provided professional customer service support to dental providers and patients across the United States through inbound and outbound phone calls. Served as a primary point of contact for inquiries related to dental insurance benefits, eligibility, claims, and authorizations.

Office and Administration » Adaptability

Experience: 2 - 5 years

Always ready to adjust to policy changes, systems, or new workflows

Other Skills

Basic Information

Age: 52

Gender: Female

Website: Sign Up with Pro Account to View

Address: General Trias, Cavite

Tests Taken: None

Government ID: Sign Up with Pro Account to View

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