I am an empathetic and solutions-oriented Customer Support Specialist with a proven track record of delivering exceptional service. Skilled in resolving complex customer inquiries, de-escalating stressful situations, and ensuring high customer satisfaction. Adept at using Zendesk, HubStaff, and any CRM Tools.
Experience: 1 - 2 years
Experience: 2 - 5 years
- Making and receiving 90+ calls a day to give technical assistance, give proper education on their phone bill and able to provide the status of their order. - Implementing strategy to reduced cancellation of orders and to retain the service of the customer. - Maintaining an 95% of customer satisfaction rating.
“"The process with OnlineJobs.ph was unbelieveably easy and simple. ..It's literally been game changing for me and for my life."”
Mike Killen
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.