Operations and Lead Generation Specialist with 8+ years of experience supporting US-based businesses through B2B and B2C lead generation, appointment setting, CRM management, administrative support, market research, and workflow automation. Dedicated to improving business operations through organized processes, accurate data management, and efficient administrative support.
Here is my work portfolio:
Let's connect! If you're looking for a dependable professional to support your lead generation, business operations, or workflow automation, I'd love to discuss how I can help.
Experience: 5 - 10 years
Managed inbound and outbound lead inquiries, qualified prospects, coordinated follow-ups, and maintained organized CRM records to support efficient lead management and customer communication workflows.
Experience: 6 months - 1 year
Built workflow automation systems to reduce repetitive tasks, improve operational efficiency, and streamline communication processes using automation tools and AI-assisted productivity workflows.
Experience: 6 months - 1 year
Organized calendars, email workflows, digital files, and CRM records to improve operational efficiency and workflow organization. Managed lead tracking, appointment coordination, document organization, and internal workflow support using structured systems and productivity tools.
Experience: 6 months - 1 year
Conducted structured customer and survey interactions while maintaining accurate records, organized documentation, and clear communication processes to support business operations and data collection workflows.
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