I am a Customer Service & Hospitality Virtual Assistant with hands-on experience in front office and concierge operations from a 5-star hotel environment (Edsa Shangri-La). I handled guest inquiries, directions, transportation coordination, and daily front desk support while using Opera PMS for task and transportation postings.
I am trained in hotel reservations, travel coordination, and customer service, with working knowledge of Amadeus Reservation and Ticketing Fundamentals. I am detail-oriented, professional, and comfortable assisting clients through chat,
With a strong background in hospitality, tourism, and guest relations, I can support businesses that require excellent customer handling, booking assistance, scheduling, and organized back-office support. I am adaptable, reliable, and committed to delivering quality service in a remote work environment.
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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