Results-driven administrative professional with a strong background in life insurance operations. Experienced in managing policy-related processes, from preparing proposals and documentation to conducting timely follow-ups that support client acquisition and retention. Proficient in multi-channel communication, providing responsive assistance through email and messaging platforms. Committed to delivering quality after-sales support and maintaining positive client relationships.

Proficient in Google Workspace (Docs, Sheets, Drive, Gmail, Calendar). Skilled in Google Workspace tools for document management and collaboration.

Detail-oriented Virtual Assistant with experience supporting recruitment operations and applicant coordination. Skilled in interview scheduling, preparing and organizing document requirements, conducting timely follow-ups, and maintaining accurate spreadsheet records. Proficient in email management and ongoing communication with applicants to ensure smooth hiring processes. Capable of preparing clear status updates and recruitment reports to support team decision-making and workflow efficiency.