1. Good communication skills
2. Active listener
3. Problem-solving skills
4. Patient
5. Resourceful
6. Adaptive
Experience: 2 - 5 years
Customers always want to be heard, so it is important to be an active listener to acknowledge what the customer truly needs. It will make the transaction easier for both sides.
Experience: 2 - 5 years
Being adaptive means being open to new strategies and skills I might acquire; therefore, I trained myself to be adaptable and open to new things that might help me perform my tasks better.
Experience: 2 - 5 years
Communicating with different types of people or customers was the last thing I thought I would love, but after working as a customer service representative, I didn't expect it to be enjoyable because I got to learn many things from the people I interacted with.
Experience: 2 - 5 years
Problems will always be part of any work, so I learned that it is essential to be quick-witted when dealing with challenges, to stay calm so you can think rationally, and always identify the root cause of the problem to find permanent solutions instead of temporary ones.
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
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