I have over 3 years of property management experience, managing 300+ properties across West Palm Beach, Florida and the United Kingdom.
My experience includes managing day-to-day operations, guest communications, maintenance coordination, owner relations, calendar management, team supervision, and process improvement. I also helped build a UK property management startup from the ground up, creating SOPs, workflows, and operational processes that supported business growth and scalability.
Software & Tools:
Lodgify
Hospitable
Hostfully
Hostaway
Guesty
HostBuddy
Breezeway
RingCentral
Quo Dialer and other calling systems
Prior to property management, I worked as an AIRBNB SUPPORT AMBASSADOR for over 2 years, handling claims, reviews, reservation issues, and escalations. This gave me extensive knowledge of Airbnb policies and dispute resolution.
I also successfully operated my own subleasing business for 1 year, gaining hands-on experience in revenue management, guest relations, and property operations.
I am highly experienced in managing large property portfolios, creating efficient systems, solving complex operational issues, and delivering excellent guest and owner experiences.
Experience: 2 - 5 years
I have been a property manager for 3 years across short term rentals in Florida and the UK managing over 300 properties.
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