Raphael

Proactive and results-driven professional

mark as hired

Overview

Looking for part-time work (4 hours/day)

at $16.00/hour ($1,408.00/month)

College Graduate

Last Active

July 25th, 2023 (544 days ago)

Member Since

February 28th, 2011

Profile Description

Proactive and results-driven professional with over 18 years of
experience in customer service, team management, and account management.
Adept at inspiring teams to exceed customer satisfaction and company
goals consistently. Skilled at developing and implementing training
programs, formulating strategic improvements, and managing customer
relationships effectively.

Top Skills

Professional Services » Management Services » Bpo Operations Management

Experience: 5 - 10 years

With my experience in BPO, I bring extensive expertise in overseeing and optimizing the performance of business process outsourcing operations. With a successful track record spanning years, I am well-versed in managing diverse teams, streamlining processes, and delivering exceptional results for clients.

Customer Support

Experience: 5 - 10 years

As a Customer Service Specialist, I am committed to delivering world-class assistance and support to every individual I interact with. With a strong foundation in customer service principles and an innate ability to empathize with customers, I thrive on finding effective solutions to their inquiries and concerns.

Customer Support » Sales Support

Experience: 5 - 10 years

With my combine years in the BPO industry and being a Virtual Assistant, I've had extensive experience being a customer support for Sales, Technical support, Account retention, Accounts Receivable. I deliver results to my clients.

Other Skills

Basic Information

Age: 25

Gender: Male

Website: Sign Up with Pro Account to View

Address

Tests Taken: IQ
Score: 102: DISC
Dominance: 16
Influence: 16
Steadiness: 50
Compliance: 19: English
C2(Advanced/Mastery)